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Online image viewer

Your patients’ images,within minutes.

Studies are ready to view about 15 minutes after completion. Open them in your browser, on your phone or in the desktop viewer. You can export them as JPG or DICOM.
Open the web viewer (opens in a new tab)Downloads & setupPatient? View your images
From completion until studies are ready to view
15min

Get connected

Choose how
you connect.

Use the web viewer for diagnostic viewing on any computer. The Windows and Mac desktop clients are for diagnostic editing use only.

For diagnostic viewing

Open the online viewer in your browser

The quickest way in. Our Voyager ZeroFP web viewer runs in your browser on any practice computer, with nothing to install.

Open the web viewer (opens in a new tab)

gigimages.com.au/ZeroFP

Step by step

  1. Open the online viewer using the button below.
  2. Sign in with your viewer login details.
  3. Open your patient’s study to view the images, or export them as JPG or DICOM.

Need a login, or setting the viewer up for a new doctor? Our IT team can help. Ask IT

Fast, simple access
to patient studies.

Our customised viewer gives you the essentials for reviewing your patients’ imaging quickly, wherever you are.
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Ready in about 15 minutes

Studies are available to view within 15 minutes of completion, so you can make timely decisions about your patient’s care.

A monitor showing chest and abdominal CT images in front of a CT scanner
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Export as JPG or DICOM

Export images in either format to share with colleagues or keep on file.
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The tools you need

Simple tools for reviewing and managing your patients’ imaging.
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Reports in your software

Receive reports electronically through Medical-Objects. Set up EDI for your practice.

Troubleshooting

Quick answers to the questions practices ask us most. If you’re still stuck, our IT team is a message away.

Something
not working?

(01)I can’t sign in to the viewer

Check you’re on the right address: gigimages.com.au/ZeroFP. If your login still won’t work, or a new doctor at your practice needs access, contact our IT team and we’ll sort it out.

(02)The Windows launcher won’t install

Save the file first, then open your browser’s Downloads folder and run VoyagerWebViewerSetup.exe. The launcher doesn’t need administrative rights to install. If it still won’t run, our IT team can connect remotely and help.

(03)Voyager Imaging won’t install on my Mac

The Mac client lists an Intel-based Mac and 100 GB of free hard disk space as its system requirements. If your Mac doesn’t meet them, use the web viewer in your browser instead, or ask our IT team for help.

(04)Which web server name do I enter in Voyager Imaging?

Our IT team will give you the server name to type in before you click ‘Launch web3’. Just send us a quick request.

(05)How do I view images on an Android phone or tablet?

Open the online viewer in your phone or tablet’s browser and sign in. It’s the same viewer you use on your desktop.

(06)Reports aren’t arriving in our clinical software

Our electronic reports are delivered through Medical-Objects. If they’ve stopped arriving, contact our IT team, or see e-Referrals & EDI setup if your practice isn’t connected yet.

(07)My patient wants a copy of their images

Patients get their own access through My GIG. After their visit we send them an SMS with a secure link to view their images. Expect it within 48 hours of the scan. They confirm their date of birth, then enter a one-time password sent by SMS, and can view, download and share their images.

To make sure the link arrives, check we have your patient’s correct mobile number and date of birth. More on how My GIG works.

For patients · My GIG

Your images,
on your phone.

My GIG lets you view your own radiology images and reports. There’s no account to create and no login details to remember.

View my images (opens in a new tab)
A clinician showing a patient an X-ray image on a tablet

How it works

  1. Within 48 hours of your scan, look out for an SMS with your secure access link.
  2. Follow the security steps and enter your date of birth to confirm it’s you.
  3. Then enter the one-time password we send by SMS.
  4. View your images straight away on the menu page, and download or share them if you like.
  5. Your referring practitioner receives your results directly.
  6. Book a follow-up appointment with them to discuss your results and any next steps.
  7. Later, your report will also be available to view using the same link.

To make sure your link arrives, check we have your correct mobile number and date of birth.

  • (01)

    Simple access

    After your visit we’ll text you a secure link to view your images. Expect it within 48 hours of your scan.

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    Easy verification

    Confirm your date of birth, then enter the one-time password we send by SMS.

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    View, download and share

    See your images straight away, and download or share them with family, friends or other healthcare providers.

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    Quick follow-up care

    We also send your results directly to the practitioner who referred you. Book a follow-up to go through them.

  • (05)

    Less paper

    Digital access is part of our commitment to sustainability, cutting paper waste.

IT quick support

Still stuck? We’ll connect and help.

Our in-house IT team can look at the viewer with you, remotely if needed. Send a request and we’ll be in touch.

Request IT helpEmail the helpdesk

Next for your practice

Get reports straight into your software.

Set up EDI through Medical-Objects, and send e-referrals from Best Practice or Medical Director.

e-Referrals & EDIReferrer hub